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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erin Green

May 2, 2024

5  out of  5 rating by Erin Green
"I can’t say enough about how wonderful Jennifer is! She responds quickly to all requests and communicates back promptly. It feels like I have a friend looking out for me, even though we’ve never met."
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pat scott

March 23, 2024

5  out of  5 rating by pat scott
"Each contact I have had with Jennifer's office has been both informative and exceptionally gracious."
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Alex Ramsay

March 20, 2024

5  out of  5 rating by Alex Ramsay
"Jennifer is absolutely exceptional. And she will proactively try to get you a better rate without you even having to ask her to do so. What more can you ask for? Thank you, Jennifer (and your entire team) for your continued customer service that is unmatched considering my prior experience with other agents."
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Dayna McNeil

March 20, 2024

5  out of  5 rating by Dayna McNeil
"Jennifer Respress has been a wonderful agent to work with. Since I’ve moved to the area, she’s been pleasant, professional, and happy to assist with any questions or concerns I have. Thank you Jennifer, you are outstanding!"
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Taniya Kapoor

February 17, 2024

5  out of  5 rating by Taniya Kapoor
"Very helpful and very efficient! Frieda is so professional and worked really hard on finding me the best plan. Thank you for your service Frieda 😊"
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Ken Blaustein

February 12, 2024

5  out of  5 rating by Ken Blaustein
"Since 2019, my wife and I have had the pleasure of working with Jennifer and her exceptional team for our home and auto insurance needs. Our journey with her office actually began in 1997, under her associate's firm, where Jennifer showcased her leadership and dedication by managing the office. It's rare to find someone as personable and committed as Jennifer. Throughout our years with her, she often invited clients, including us, to come by the office just to visit. This personal touch added a warmth to the insurance business that we've found missing elsewhere, especially now that we've moved out of the area and have become reliant on online AI-driven insurance services. Moving away and losing that direct, personal connection has only highlighted how exceptional Jennifer's service is. We highly recommend Jennifer for anyone seeking not just insurance, but a genuine, caring relationship with their agent."
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Savvy Kapoor

January 28, 2024

5  out of  5 rating by Savvy Kapoor
"Highly professional and responsive. I switched my auto insurance to the StateFarm a few months ago and have been very pleased with the exceptional service and crazy-fast response. Jennifer and the whole team is amazing, Freida helped me providing the best quote. BEST customer service and highly competitive rates!"
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January 22, 2024

5  out of  5 rating by ABHISHEK RAJDHAMI
"It was great working with Jeniffer Respress. Moreover, Frieda was very helpful, clear explaining the policies. She also took care of all the issues and documents regarding the policy. Overall we had a 5 star experience."
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Brandon Weber

January 8, 2024

5  out of  5 rating by Brandon Weber
"Helped me get a great discount on my insurance!"
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George Augustin

January 2, 2024

5  out of  5 rating by George Augustin
"For the past 6 years we have been reaching out to Jennifer Respress for all our insurance related requirements, Freida Barlow from her team has been taking care of our account, the services offered have been cost efficient, prompt, we are happy to continue our insurance related buisness with them.."
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Gene F. Policinski Powell

December 4, 2023

5  out of  5 rating by Gene F. Policinski Powell
"An outstanding agency and agent! Professional, responsive and welcoming - great customer care whether it's a question, an update, a claim, or changes in existing coverage. Jennifer Respress and her team are tops."
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Kathryn E. Grant

November 28, 2023

5  out of  5 rating by Kathryn E. Grant
"This is an amazing office. Jennifer and her staff always go the extra mile. Most recently, I had a 5 star experience with Alejandro Martinez who helped me to reduce my charges and also worked through some very complicated issues which involved more than one State Farm office since I live in two states! You will be so pleased at the rare and high level of customer service."
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Gila Svirsky

November 16, 2023

5  out of  5 rating by Gila Svirsky
"Jennifer was excellent - prompt, clear, and very very helpful. She advised us about all 3 insurance policies, which we took with her (auto, home, umbrella). And the price was better than other agencies we compared with - Geico and Hartford. We're very happy with her. And we hear she's also very good with claims, though thankfully we don't have that experience yet."
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Mike L

November 15, 2023

5  out of  5 rating by Mike L
"Great office with helpful staff and good rates!"
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Arthur Pesaturo

November 7, 2023

5  out of  5 rating by Arthur Pesaturo
"It was great working with Jennifer Respress. I highly recommend Jennifer to anyone looking for insurance! Jennifer go's above and beyond and offers exceptional customer service. She has always answered all of my questions regarding my insurance policies quickly and efficiently!"
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David Vazquez

November 1, 2023

5  out of  5 rating by David Vazquez
"We got a referral from Antoinette Vinck the bookkeeper for Universe de Beauty Commerce Inc, Claude Courtet and Tim Brockhoff. Frieda was most helpful with our insurance needs and easy to deal with. Thank you for all your help."
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Michelle Thompson

October 28, 2023

5  out of  5 rating by Michelle Thompson
"I reached out to Jennifer Respress, at State Farm, Reston, after she was referred to me by my realtor Tim Brockhof, and I was not disappointed! Jennifer professionally yet patiently explained the complexities of insurance coverage, obtained much lower premiums for my home, three cars, and even facilitated business insurance coverage for a friend. I highly recommend Jennifer, and her staff for insurance needs!"
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Shervin Naderi

June 2, 2023

5  out of  5 rating by Shervin Naderi
"Let me start off by saying that we have been with State farm for many years. We’ve also had policies with other companies throughout the years. So I have had experience with many insurance agents. I have never been truly unhappy with my previous agents, but I felt like we needed a fresh set of eyes to look at our risk exposure for auto, home, etc, and see if we had the proper policies or if we needed some changes. I spent quite a bit of time researching online and evaluating different agents and then I found Jennifer. I can tell you without a doubt, without any hesitation that she has been absolutely amazing. She’s a true professional, and a master of her craft and not just somebody trying to sell you policies. She pays attention to detail, she’s organized, and even though we had stayed within the same company and just switched agents, she was able to save us quite a bit of money and fix our policies. She is absolutely an amazing find. If you do what I did and switch to her I am sure you will not regret it. I’m not an easy to please guy but I recommend her 100%."
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Pramod Chowbey

May 26, 2023

5  out of  5 rating by Pramod Chowbey
"Jennifer's response and customer service has been always exceptional. She is always willing to go the extra mile to help her customers."
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Jared Blatt

May 17, 2023

5  out of  5 rating by Jared Blatt
"I have worked with Jennifer for years. I have never had a service provider go so far above and beyond every single time! She is incredibly knowledgable and responsive. I will never leave this agency as long as she is there!"
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Darlene Mabrey

May 3, 2023

5  out of  5 rating by Darlene Mabrey
"Took great care of me & had my car repaired & returned to me within a week."
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Alejandro Martinez

April 27, 2023

5  out of  5 rating by Alejandro Martinez
"Had a warm welcome to the office today by your spokesperson!"
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Jairo Mendoza

April 12, 2023

5  out of  5 rating by Jairo Mendoza
"My agent, Alejandro was attentive, patient and answered all my questions. He was very knowledgeable about the insure for my car. I really appreciate the great customer service. He is the BEST!!"
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April 1, 2023

5  out of  5 rating by M J
"Gained through her decades of experience, Jennifer's detailed knowledge of the insurance landscape is a tremendous asset to her clients. She is a great partner to our family & our evolving insurance needs."
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Tom Barbieri

March 18, 2023

5  out of  5 rating by Tom Barbieri
"Jennifer has been my agent since she took over this office. She and her team - Erika and Frieda - have been absolutely FANTASTIC in helping me with insurance for my cars as my sons are 16 and 18 and a new policy for a new home. Even a business policy for a rental property. They are all quick, effecient, and work hard to find the best policy. THANK YOU Jennifer and team!"