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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S T

October 18, 2024

5  out of  5
rating by S T
"Jennifer Respress - to me a name synonymous with “dependable”. I switched to State Farm in 2016 when I moved to NoVa. Jennifer was exceptional then and continues to be so. She precisely curated the policies per my needs that changed quite a bit over the past decade. Jennifer is prompt in responses, clear in communication, proactive in ensuring we have what we need for the best deal. Jennifer and her whole team is exceptional and on top of their game, competent, conscientious, ethical. Thank you for doing all that you do!"
We responded:
"Thank you so much for your loyalty and confidence in me and my office over the years. I appreciate the opportunity that you gave me. Your faith in my abilities to provide referrals to others is the greatest compliment. Thank you for your business!"
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Nestor Cruz

September 24, 2024

5  out of  5
rating by Nestor Cruz
"Excellent service by Ms. Corea."
We responded:
"Nestor, thank you so much for sharing your experience with Erika and my office. Everyone loves to hear they’re doing a great job. Thank you for your business. It is also appreciated!!"
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Erin Green

May 2, 2024

5  out of  5
rating by Erin Green
"I can’t say enough about how wonderful Jennifer is! She responds quickly to all requests and communicates back promptly. It feels like I have a friend looking out for me, even though we’ve never met."
We responded:
"Thank you, Erin! Very pleased I was able to help you get everything taken care of. I always appreciate your business!!"
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pat scott

March 23, 2024

5  out of  5
rating by pat scott
"Each contact I have had with Jennifer's office has been both informative and exceptionally gracious."
We responded:
"Pat, Thank you so much for taking the time to let others know of your experiences with my office. With so many options out there, we try very hard to provide that "exceptional" customer service to stand apart from the "others". Thank you for your business!!"
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Alex Ramsay

March 20, 2024

5  out of  5
rating by Alex Ramsay
"Jennifer is absolutely exceptional. And she will proactively try to get you a better rate without you even having to ask her to do so. What more can you ask for? Thank you, Jennifer (and your entire team) for your continued customer service that is unmatched considering my prior experience with other agents."
We responded:
"Thank you, Alex, for trusting me with your insurance needs. I believe that no matter your occupation you should always just do what's right and what you would want for yourself.... Who doesn't love to save money!! Thank you for your business and I look forward to continuing to help you in any way I can!"
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Dayna McNeil

March 20, 2024

5  out of  5
rating by Dayna McNeil
"Jennifer Respress has been a wonderful agent to work with. Since I’ve moved to the area, she’s been pleasant, professional, and happy to assist with any questions or concerns I have. Thank you Jennifer, you are outstanding!"
We responded:
"Thank you, Dayna, for your sharing your experience with me and my office and with such kind words! Your business is appreciated and I look forward to helping you in the future in any way I can...!"
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Taniya Kapoor

February 17, 2024

5  out of  5
rating by Taniya Kapoor
"Very helpful and very efficient! Frieda is so professional and worked really hard on finding me the best plan. Thank you for your service Frieda 😊"
We responded:
"Taniya, Thank you so much for taking the time to pass on your experience with my office. Frieda enjoyed helping you get your home and auto insurance set up. We look forward to a long relationship with you and your family. Thank you for your business!"
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Ken Blaustein

February 12, 2024

5  out of  5
rating by Ken Blaustein
"Since 2019, my wife and I have had the pleasure of working with Jennifer and her exceptional team for our home and auto insurance needs. Our journey with her office actually began in 1997, under her associate's firm, where Jennifer showcased her leadership and dedication by managing the office. It's rare to find someone as personable and committed as Jennifer. Throughout our years with her, she often invited clients, including us, to come by the office just to visit. This personal touch added a warmth to the insurance business that we've found missing elsewhere, especially now that we've moved out of the area and have become reliant on online AI-driven insurance services. Moving away and losing that direct, personal connection has only highlighted how exceptional Jennifer's service is. We highly recommend Jennifer for anyone seeking not just insurance, but a genuine, caring relationship with their agent."
We responded:
"Thank you so much Ken for such a glowing and humbling compliment. I have always believed in treating others as you would like to be treated which I always hope comes through in the service both me and my office provides. I appreciate the confirmation. You will be missed, and I wish you luck in your new location!! Thank you. You and your business were appreciated through the years..."
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Savvy Kapoor

January 28, 2024

5  out of  5
rating by Savvy Kapoor
"Highly professional and responsive. I switched my auto insurance to the StateFarm a few months ago and have been very pleased with the exceptional service and crazy-fast response. Jennifer and the whole team is amazing, Freida helped me providing the best quote. BEST customer service and highly competitive rates!"
We responded:
"Savvy, Thank you so much for choosing my office to help with your insurance. Even better we were able to save you some money on your auto insurance. Service is a top priority, so it is always nice to hear one of my team publicly recognized for this. I appreciate your business and look forward to help you with any other products you may need in the future!"
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ABHISHEK RAJDHAMI

January 22, 2024

5  out of  5
rating by ABHISHEK RAJDHAMI
"It was great working with Jeniffer Respress. Moreover, Frieda was very helpful, clear explaining the policies. She also took care of all the issues and documents regarding the policy. Overall we had a 5 star experience."
We responded:
"Thank you Abhishek for taking the time to let others know about your experience with Frieda and my office. It is appreciated! Thank you for your business!!"
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Brandon Weber

January 8, 2024

5  out of  5
rating by Brandon Weber
"Helped me get a great discount on my insurance!"
We responded:
"In these economic times, we always love saving people money and look for all discounts we can. Erika is great at what she does! Thank you for your business Brandon!! "
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George Augustin

January 2, 2024

5  out of  5
rating by George Augustin
"For the past 6 years we have been reaching out to Jennifer Respress for all our insurance related requirements, Freida Barlow from her team has been taking care of our account, the services offered have been cost efficient, prompt, we are happy to continue our insurance related buisness with them.."
We responded:
"Wow. Thank you so much George not just for the kind words about my office, but especially for recognizing Frieda for the GREAT work and service she provides. Very nice compliment. I appreciate your business!!"
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Gene F. Policinski Powell

December 4, 2023

5  out of  5
rating by Gene F. Policinski Powell
"An outstanding agency and agent! Professional, responsive and welcoming - great customer care whether it's a question, an update, a claim, or changes in existing coverage. Jennifer Respress and her team are tops."
We responded:
"Always easy to provide this kind of service to great customers like you! I appreciate your business and wonderful compliments!!"
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Kathryn E. Grant

November 28, 2023

5  out of  5
rating by Kathryn E. Grant
"This is an amazing office. Jennifer and her staff always go the extra mile. Most recently, I had a 5 star experience with Alejandro Martinez who helped me to reduce my charges and also worked through some very complicated issues which involved more than one State Farm office since I live in two states! You will be so pleased at the rare and high level of customer service."
We responded:
"Thank you Kathryn. I really appreciate the great feedback about my office and Alejandro. It's always nice to see when your hard work is noticed and appreciated. Thank you for your business!!"
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Gila Svirsky

November 16, 2023

5  out of  5
rating by Gila Svirsky
"Jennifer was excellent - prompt, clear, and very very helpful. She advised us about all 3 insurance policies, which we took with her (auto, home, umbrella). And the price was better than other agencies we compared with - Geico and Hartford. We're very happy with her. And we hear she's also very good with claims, though thankfully we don't have that experience yet."
We responded:
"Gila, Thank you so much for trusting your referral source (neighbor) and giving me the opportunity to help you. I'm so glad I was able to not only get the policies written for you, but also that I was able to save you some money (service is important...saving money is even better!). Thank you for your business. I look forward to any help I can provide in the future!!"
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Mike L

November 15, 2023

5  out of  5
rating by Mike L
"Great office with helpful staff and good rates!"
We responded:
"Thank you Mike for your business and trust in my office for your insurance needs. Very much appreciated!!"
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Arthur Pesaturo

November 7, 2023

5  out of  5
rating by Arthur Pesaturo
"It was great working with Jennifer Respress. I highly recommend Jennifer to anyone looking for insurance! Jennifer go's above and beyond and offers exceptional customer service. She has always answered all of my questions regarding my insurance policies quickly and efficiently!"
We responded:
"Thank you, Art!! It’s a pleasure to help kind people. Your business is appreciated!!"
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David Vazquez

November 1, 2023

5  out of  5
rating by David Vazquez
"We got a referral from Antoinette Vinck the bookkeeper for Universe de Beauty Commerce Inc, Claude Courtet and Tim Brockhoff. Frieda was most helpful with our insurance needs and easy to deal with. Thank you for all your help."
We responded:
"David, I really appreciate you accepting the referral from Antoinette to work with me. I appreciate your business and look forward to helping you in the future with any other policies you may need."
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Michelle Thompson

October 28, 2023

5  out of  5
rating by Michelle Thompson
"I reached out to Jennifer Respress, at State Farm, Reston, after she was referred to me by my realtor Tim Brockhof, and I was not disappointed! Jennifer professionally yet patiently explained the complexities of insurance coverage, obtained much lower premiums for my home, three cars, and even facilitated business insurance coverage for a friend. I highly recommend Jennifer, and her staff for insurance needs!"
We responded:
"Thank you so much for trusting the referral and allowing me to help you. It was a pleasure to help you and your friend with his business insurance! It's always nice to hear you've earned someone's trust enough for them to pass your name on to others. Tim is great at what he does with a great network of professionals. I'm proud to be one. Thank you for your business, Michelle."
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Shervin Naderi

June 2, 2023

5  out of  5
rating by Shervin Naderi
"Let me start off by saying that we have been with State farm for many years. We’ve also had policies with other companies throughout the years. So I have had experience with many insurance agents. I have never been truly unhappy with my previous agents, but I felt like we needed a fresh set of eyes to look at our risk exposure for auto, home, etc, and see if we had the proper policies or if we needed some changes. I spent quite a bit of time researching online and evaluating different agents and then I found Jennifer. I can tell you without a doubt, without any hesitation that she has been absolutely amazing. She’s a true professional, and a master of her craft and not just somebody trying to sell you policies. She pays attention to detail, she’s organized, and even though we had stayed within the same company and just switched agents, she was able to save us quite a bit of money and fix our policies. She is absolutely an amazing find. If you do what I did and switch to her I am sure you will not regret it. I’m not an easy to please guy but I recommend her 100%."
We responded:
"Wow. Where to start. I truly appreciate the kinds words and appreciation of my knowledge and experience. Anytime I can help someone to get the coverage they want and/or need and make them happy in doing so by also saving them money, it's a good day! Someone to trust me to insure both their personal and business insurance is the greatest compliment as well. I appreciate your business and look forward to a long relationship in helping your family!!"
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Pramod Chowbey

May 26, 2023

5  out of  5
rating by Pramod Chowbey
"Jennifer's response and customer service has been always exceptional. She is always willing to go the extra mile to help her customers."
We responded:
"Thank you so much for taking the time to share your experience with my office to others. With so many other choices out there for insurance, our customer service and attention to detail combined with products and value sets my office apart from other agencies and insurance companies. Thank you for your business and having the faith in my office to refer others. It is very much appreciated!!"
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Jared Blatt

May 17, 2023

5  out of  5
rating by Jared Blatt
"I have worked with Jennifer for years. I have never had a service provider go so far above and beyond every single time! She is incredibly knowledgable and responsive. I will never leave this agency as long as she is there!"
We responded:
"Thank you so much Jared for taking the time to let others know about your experience with me and my office!! Service is always top priority. You’re not “just a number”. Our relationship with you and your family is key. Thank you for your business!"
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Darlene Mabrey

May 3, 2023

5  out of  5
rating by Darlene Mabrey
"Took great care of me & had my car repaired & returned to me within a week."
We responded:
"Darlene, I'm so happy you had a great experience and taking the time to share it with others. Thank you for your business!"
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Alejandro Martinez

April 27, 2023

5  out of  5
rating by Alejandro Martinez
"Had a warm welcome to the office today by your spokesperson!"
We responded:
"Thanks Alejandro for stopping by the office today. I'm so happy Jake was here to greet you also. He's a friendly new addition to the office!"
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Jairo Mendoza

April 12, 2023

5  out of  5
rating by Jairo Mendoza
"My agent, Alejandro was attentive, patient and answered all my questions. He was very knowledgeable about the insure for my car. I really appreciate the great customer service. He is the BEST!!"
We responded:
"Thank you Jairo for taking the time to let others know what great customer service Alejandro provides and that you are happy with your auto insurance. Thank you for your business!"